Collecting Personal Information
All information collected by Roche Holdings is for the purpose of providing goods and services to you for residential, commercial and industrial development purposes. This may include the purchase of an interest in property related investments. Generally, we will obtain personal information from you. This will include contact details and may include sensitive information that is necessary for the delivery of services to you. If we obtain information about you without your knowledge and the law requires your express consent to obtain it, then you will be contacted by us. We may also collect information from you if you attend any of our exhibitions or subscribe to any of our regular mail-outs or client functions.
Use and Disclosure of Information
Any personal information we obtain is used to help provide an efficient service to you or, in the case of tenants, to landlords that we may act on behalf of. It also helps in raising your awareness of Roche Holdings’ activities in other areas. In the course of providing our services we may disclose your personal information to other parties but only when applicable. For instance, this might be done when a contractor is required to make repairs to an apartment. In any event, you can be well assured disclosure of personal information is undertaken only in accordance with the Privacy Act.
If access to the information we may have concerning you is required, you may request to see that such information is correct and up to date. This will be subject to any exemptions allowed under the Privacy Act. If you are not allowed access to your personal information you will be informed of which exemptions under the Act do not allow you this service. If Roche Holdings incurs any costs concerning access, we may charge a reasonable fee for such a service.
Roche Holdings takes all reasonable steps to ensure the information it retains is accurate, complete and up to date. If any information we have is incorrect please contact us immediately and we will take all reasonable steps to correct it.
If a complaint is to be made concerning issues of privacy that are related to Roche Holdings or you wish to update your details please contact:
Level 3, 51 Stephenson Street,
Cremorne Victoria 3121